Policies
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Shipping
Shipping will take anywhere from 2-7 days! Please be patient with me and
email me with any questions or concerns. Local pickup is available.This excludes custom orders and pre-orders, refer to the product
description!We know no one likes to pay for shipping! So we offer it FREE on all orders
over $150. Otherwise, it's just an easy flat rate from USPS!We also offer a priority shipping option if you need your goodies in
the speed of light! -
Returns
Items must be returned and received by Circle K Couture 38899 Windmill Rd,
Thedford, NE 69166, no later than 15 days from the date you received your
order.Items must be returned in their original condition with all tags still
attached, no signs or wear and tear, no makeup or present stains from trying
the garment on (this includes hats), free from animal hair/scent, or cigarette
smoke.You are responsible for the shipping cost on a return. All returns that meet
the criteria are eligible for STORE CREDIT ONLY, we don't do
exchanges.We cannot do exchanges within our shipping system because it does not allow
us to create a shipping label. We have to have a pending order to fulfill
within our system in order to create your shipping label, which is why you will
receive store credit.Store credit does not expire and can be used towards the purchase of any
item from our website. We encourage ladies to buy the correct item they desire
while it’s available, rather than waiting for the store credit to post because
we CANNOT guarantee your desired size will be available once we receive
your return even though it was available when you sent it back. If you received
free shipping, your credit will be the amount paid for the items LESS
the shipping cost.If you’re returning shoes, the shoe box may not be used as the sole shipping
container; the box must be placed in another box or poly mailer as the shoe box
is considered a part of the product. If your item is returned to us for any of
the following reasons: (insufficient address, unable to forward, incorrect
address, incorrectly entering your shipping address, or otherwise
undeliverable) the customer is responsible for the cost of reshipping the
item back to you.No returns on sale items, jewelry, slab phone grips, or buckles; these are
considered a final sale. Any items/orders that are canceled will be issued an
in-store credit in the form of a gift card sent to the email on file; we do not
issue credit back to the form of payment. -
Defective + Missing Items
If anything is incorrect, missing, or damaged upon arrival. Please let us
know right away (please check your items within 7 days of receipt) by emailing
using the contact form on our website!