Policies

Refund, Return, Exchanges.
  • Shipping

    Shipping will take anywhere from 2-7 days! Please be patient with me and
    email me with any questions or concerns. Local pickup is available.

    This excludes custom orders and pre-orders, refer to the product
    description!

    We know no one likes to pay for shipping! So we offer it FREE on all orders
    over $150. Otherwise, it's just an easy flat rate from USPS!

    We also offer a priority shipping option if you need your goodies in
    the speed of light!

  • Returns

    Items must be returned and received by Circle K Couture 38899 Windmill Rd,
    Thedford, NE 69166, no later than 15 days from the date you received your
    order.

    Items must be returned in their original condition with all tags still
    attached, no signs or wear and tear, no makeup or present stains from trying
    the garment on (this includes hats), free from animal hair/scent, or cigarette
    smoke.

    You are responsible for the shipping cost on a return. All returns that meet
    the criteria are eligible for STORE CREDIT ONLY, we don't do
    exchanges.

    We cannot do exchanges within our shipping system because it does not allow
    us to create a shipping label. We have to have a pending order to fulfill
    within our system in order to create your shipping label, which is why you will
    receive store credit.

    Store credit does not expire and can be used towards the purchase of any
    item from our website. We encourage ladies to buy the correct item they desire
    while it’s available, rather than waiting for the store credit to post because
    we CANNOT guarantee  your desired size will be available once we receive
    your return even though it was available when you sent it back. If you received
    free shipping, your credit will be the amount paid for the items LESS
    the shipping cost.

    If you’re returning shoes, the shoe box may not be used as the sole shipping
    container; the box must be placed in another box or poly mailer as the shoe box
    is considered a part of the product. If your item is returned to us for any of
    the following reasons: (insufficient address, unable to forward, incorrect
    address, incorrectly entering your shipping address, or otherwise
    undeliverable) the customer is responsible for the cost of reshipping the
    item back to you. 

    No returns on sale items, jewelry, slab phone grips, or buckles; these are
    considered a final sale. Any items/orders that are canceled will be issued an
    in-store credit in the form of a gift card sent to the email on file; we do not
    issue credit back to the form of payment.

  • Defective + Missing Items

    If anything is incorrect, missing, or damaged upon arrival. Please let us
    know right away (please check your items within 7 days of receipt) by emailing
    using the contact form on our website!